On this episode of the podcast, Naveen Agarwal PhD from Creative Analytics Solutions joined the show.

Naveen and I discuss:

• Running almost 1500 miles and the importance of constraints
• Risk Management Vigilance vs. Surveillance
• Customer Experience focused Quality Improvement and Post-Market Surveillance
• Common Issues with P1/P2 Implementation
• Data Based Decision Making Frameworks
• Methods NIST Malcolm Baldridge Award Appraisal
• Toastmasters

Naveen Agarwal PhD is an engineer by training with nearly 20 years of professional experience in Product Development, Quality Systems, and Data Analytics. As a result, he has developed broad and deep expertise across the core functions involved in the lifecycle of medical products.

Naveen joins us from Creative Analytics Solutions, where his mission is helping medical companies build safe products. Naveen is a PhD polymer scientist turned quality management consultant and expert.